Salaries in Polish BPO/SSC/IT/RandD in 2018

20th Jun 2018 Updated on: 8th Jun 2026

By Emma Parker, Immigration News and Insight

How much do you earn in one of Poland's BPO centres? What about a Shared Service Centre (SSC), IT or R&D company? We present the salaries given in the new 2018 ABSL report based on Randstad Polska research, focusing on top three cities: Kraków, Warsaw and WrocÅ‚aw.

The table below presents the salaries in Poland 2018 given in gross PLN (Polish zÅ‚oty) for business centres' employees fluent in English. The data provided here comes from three major business cities. More cities can be found in the full report (link below the table).

Business area	Kraków minimum-maximum	Warsaw minimum-maximum	WrocÅ‚aw minimum-maximum
F&A (General Ledger) Junior Accountant Accountant Senior Accountant Team Leader Manager	4,300-5,800 5,500-7,000 7,000-9,000 9,200-14,000 14,000-20,000	5,000-6,200 6,500-8,500 8,000-9,500 10,000-15,000 15,000-23,000	4,800-5,500 5,300-7,000 7,000-9,000 10,000-14,500 16,500-24,000
F&A (AP/AR) Junior Accountant Accountant Senior Accountant Team Leader Manager	4,200-5,300 4,700-6,700 6,500-8,500 9,000-13,000 13,000-20,000	4,500-5,800 5,800-7,000 6,600-8,500 8,500-12,000 14,000-20,000	4,300-5,500 5,000-7,000 6,100-7,500 9,500-12,500 14,000-20,000
Banking Junior Fund Accountant Fund Accountant Senior Fund Accountant AML/KYC Junior Analyst AML/KYC Analyst AML/KYC Senior Analyst Junior Analyst* Analyst* Senior Analyst* Team Leader Manager * Product Control, Reporting, Business Analysis	3,800-5,000 4,800-6,500 6,200-8,500 4,000-5,000 5,500-7,000 6,500-8,500 4,000-5,500 5,500-8,000 7,500-12,000 9,500-12,500 14,000-20,000	4,500-6,000 5,500-8,000 7,000-9,500 4,100-5,100 5,400-7,500 7,000-9,500 5,300-6,500 6,000-8,500 8,000-11,000 10,000-15,500 15,000-25,000	4,300-5,500 5,000-7,000 6,500-9,000 4,200-5,200 5,000-6,500 6,200-8,000 5,000-6,000 5,700-8,000 7,700-10,500 11,000-14,000 14,000-23,000
Customer Service Junior Specialist Specialist Team Leader Manager	3,500-4,500 3,800-5,000 7,000-10,000 10,000-17,000	3,700-5,000 4,300-6,000 7,000-10,000 9,000-16,000	4,000-4,500 4,500-6,000 7,500-9,000 11,000-17,000
Procurement / Order Management Junior Specialist Specialist Senior Specialist Team Leader Manager	4,000-5,200 5,200-7,000 7,000-9,500 10,000-14,000 14,000-22,000	4,800-6,200 6,200-8,000 8,500-11,000 12,000-17,000 16,000-25,000	4,500-5,500 5,500-7,300 7,500-8,500 10,000-15,000 15,000-20,000
IT 1st Line Support 2nd Line Support 3rd Line Support IT Administration Network / Security Business / System Analyst Developer Tester Team Leader Project Manager	4,200-6,200 5,000-8,200 8,000-14,000 7,500-14,000 9,000-15,000 8,000-14,000 9,000-17,000 7,500-12,500 11,000-18,000 12,000-22,000	4,500-7,000 6,000-8,000 8,500-13,000 8,000-14,000 11,000-16,000 10,000-16,000 11,500-16,000 7,500-14,000 10,000-18,500 13,500-22,000	4,000-5,800 6,000-8,500 8,500-13,000 6,500-11,000 8,500-15,500 8,700-13,000 8,000-18,000 7,000-13,000 11,000-18,000 12,000-22,000
R&D Laboratory Specialist Technologist Design Engineer Senior Design Engineer Product Development / NPI Engineer Quality Engineer Senior Quality Engineer R&D Manager	4,500-6,300 4,500-7,700 4,700-8,300 7,000-9,500 5,000-8,500 7,500-11,000 4,500-8,500 7,500-9,500 15,000-20,000	4,700-6,200 5,500-9,500 6,500-8,500 7,500-11,500 7,500-9,500 9,500-14,500 5,700-8,200 7,500-9,500 14,000-21,000	4,800-6,000 5,500-7,500 5,000-7,500 7,500-10,000 6,000-8,000 8,000-10,000 5,500-7,500 7,500-10,000 15,000-20,000

Business area

Kraków

minimum-maximum

Warsaw

minimum-maximum

WrocÅ‚aw

minimum-maximum

F&A (General Ledger)

Junior Accountant
Accountant
Senior Accountant
Team Leader
Manager

4,300-5,800
5,500-7,000
7,000-9,000
9,200-14,000
14,000-20,000

5,000-6,200
6,500-8,500
8,000-9,500
10,000-15,000
15,000-23,000

4,800-5,500
5,300-7,000
7,000-9,000
10,000-14,500
16,500-24,000

F&A (AP/AR)

Junior Accountant
Accountant
Senior Accountant
Team Leader
Manager

4,200-5,300
4,700-6,700
6,500-8,500
9,000-13,000
13,000-20,000

4,500-5,800
5,800-7,000
6,600-8,500
8,500-12,000
14,000-20,000

4,300-5,500
5,000-7,000
6,100-7,500
9,500-12,500
14,000-20,000

Banking

Junior Fund Accountant
Fund Accountant
Senior Fund Accountant
AML/KYC Junior Analyst
AML/KYC Analyst
AML/KYC Senior Analyst
Junior Analyst*
Analyst*
Senior Analyst*
Team Leader
Manager

* Product Control, Reporting, Business Analysis

3,800-5,000
4,800-6,500
6,200-8,500
4,000-5,000
5,500-7,000
6,500-8,500
4,000-5,500
5,500-8,000
7,500-12,000
9,500-12,500
14,000-20,000

4,500-6,000
5,500-8,000
7,000-9,500
4,100-5,100
5,400-7,500
7,000-9,500
5,300-6,500
6,000-8,500
8,000-11,000
10,000-15,500
15,000-25,000

4,300-5,500
5,000-7,000
6,500-9,000
4,200-5,200
5,000-6,500
6,200-8,000
5,000-6,000
5,700-8,000
7,700-10,500
11,000-14,000
14,000-23,000

Customer Service

Junior Specialist
Specialist
Team Leader
Manager

3,500-4,500
3,800-5,000
7,000-10,000
10,000-17,000

3,700-5,000
4,300-6,000
7,000-10,000
9,000-16,000

4,000-4,500
4,500-6,000
7,500-9,000
11,000-17,000

Procurement / Order Management

Junior Specialist
Specialist
Senior Specialist
Team Leader
Manager

4,000-5,200
5,200-7,000
7,000-9,500
10,000-14,000
14,000-22,000

4,800-6,200
6,200-8,000
8,500-11,000
12,000-17,000
16,000-25,000

4,500-5,500
5,500-7,300
7,500-8,500
10,000-15,000
15,000-20,000

IT

1st Line Support
2nd Line Support
3rd Line Support
IT Administration
Network / Security
Business / System Analyst
Developer
Tester
Team Leader
Project Manager

4,200-6,200
5,000-8,200
8,000-14,000
7,500-14,000
9,000-15,000
8,000-14,000
9,000-17,000
7,500-12,500
11,000-18,000
12,000-22,000

4,500-7,000
6,000-8,000
8,500-13,000
8,000-14,000
11,000-16,000
10,000-16,000
11,500-16,000
7,500-14,000
10,000-18,500
13,500-22,000

4,000-5,800
6,000-8,500
8,500-13,000
6,500-11,000
8,500-15,500
8,700-13,000
8,000-18,000
7,000-13,000
11,000-18,000
12,000-22,000

R&D

Laboratory Specialist
Technologist
Design Engineer
Senior Design Engineer
Product Development / NPI Engineer
Quality Engineer
Senior Quality Engineer
R&D Manager

4,500-6,300
4,500-7,700
4,700-8,300
7,000-9,500
5,000-8,500
7,500-11,000
4,500-8,500
7,500-9,500
15,000-20,000

4,700-6,200
5,500-9,500
6,500-8,500
7,500-11,500
7,500-9,500
9,500-14,500
5,700-8,200
7,500-9,500
14,000-21,000

4,800-6,000
5,500-7,500
5,000-7,500
7,500-10,000
6,000-8,000
8,000-10,000
5,500-7,500
7,500-10,000
15,000-20,000

Source: ABSL report 2018

Category: Work

Tags: #The labour market in Poland #BPO/SSC #Salaries in Poland #It #RD #Customer service

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Salaries in Polish BPO/SSC/IT/RandD in 2018

Business area

Kraków

minimum-maximum

Warsaw

minimum-maximum

WrocÅ‚aw

minimum-maximum

F&A (General Ledger)

F&A (AP/AR)

Banking

Customer Service

Procurement / Order Management

IT